Refund policy
Thank you for shopping with Maviox Private Limited. We take pride in the quality of our products and aim to provide a smooth and reliable shopping experience. Please read our policy carefully before placing an order.
1. Final Sale Policy
All items purchased from www.maviox.com are considered Final Sale. We do not accept returns, exchanges, or refunds for:
- Change of mind
- Incorrect size selection
- Personal preference
- Wrong order placed by customer
Please review your order carefully before completing the purchase.
2. Damaged or Incorrect Items
We stand behind the quality of our products. If you receive a damaged item or a wrong product, we will review the case and provide a resolution.
Reporting Time: Within 48 hours of delivery
How to report:
Email us at contact@maviox.com with:
- Order number
- Clear photos of the product
- Photo of packaging
After verification, we may provide:
- Replacement product
- Store credit
Resolution will be provided at the discretion of Maviox Private Limited.
3. Order Cancellation
Orders are processed quickly to ensure fast delivery. Once an order is placed and payment is confirmed, it cannot be cancelled or modified.
4. Shipping & Delivery
Maviox is not responsible for items lost or stolen after delivery confirmation. If tracking shows the order as delivered to the provided address, it will be considered successfully fulfilled.
Please make sure your shipping details are correct before placing your order.
5. Contact
For any return or refund related queries, contact us at:
Maviox Private Limited
Email: contact@maviox.com
Phone: +91 8747031192
Address: WeWork Latitude, 10th Floor, RMZ Latitude, Hebbal, Kempapura, Bengaluru – 560024, India